True Refrigerator Repair in Columbus, Ohio

The True T-series is the most common commercial reach-in refrigerator in Columbus food service — found in virtually every restaurant, bar, and institutional kitchen. The T-23 (23 cubic foot, single door), T-49 (49 cubic foot, two door), and T-72 (72 cubic foot, three door) are the standard configurations. True also produces specification-line models (T-19, T-35) with stainless interiors for high-volume operations. Common failures include not holding temperature (food above 41°F), a fouled condenser coil underneath the unit, a failed evaporator fan motor, a worn door gasket allowing warm air infiltration, or a control board fault. Have the model number, current internal temperature, and setpoint ready when you call.

The True TSSU series — sandwich prep tables — are standard in Columbus pizza shops, delis, sandwich chains, and restaurant prep lines. TSSU models include the TSSU-27, TSSU-36, TSSU-48, TSSU-60, and TSSU-72, with pan rail capacity varying by size. Common TSSU failures include a cold rail not cooling, a refrigerated well above temperature, a failed evaporator fan, a compressor not starting, or a cracked or missing lid gasket. A prep table well above 41°F during active service is treated as an urgency request — have the model, current pan or well temperature, and whether the compressor is audibly running ready when you call.

True TUC undercounter refrigerators — TUC-27, TUC-44, TUC-48, TUC-60, TUC-72 — are found under bars, prep counters, and expo stations across Columbus restaurants. The compact format makes condenser access difficult, and condenser fouling is the leading cause of TUC units not holding temperature. Door gasket wear is accelerated in high-open-and-close environments. Some TUC models are configured as freezers (TUFC series) for undercounter frozen storage. Provide the model, current temperature, and location (bar, prep area, expo station) when you submit the request.

True GDM glass door reach-in merchandisers — GDM-7, GDM-12, GDM-23, GDM-26, GDM-49, GDM-72 — are used in convenience stores, grocery, food service, and hotel lobby operations across Columbus. GDM failures commonly involve a fogged or condensated door (door heater failure), a unit not holding temperature (fouled condenser, fan failure), an LED interior light failure, or a door seal failure. Because GDM units are often in customer-facing locations, visible failures (fogged doors, warm product) typically drive urgent service calls. Confirm the model number from the nameplate inside the door jamb.

The most common True repair call is "not holding temperature" — the unit is running but product is above the safe temperature range. Primary causes in Columbus food service: (1) Fouled condenser coil — True T-series condensers are located at the bottom front of the unit and pull in air from the floor; grease, dust, and debris accumulate quickly in kitchen environments. (2) Failed evaporator fan motor — True units use one or more evaporator fans to circulate cold air; a failed fan causes uneven or inadequate cooling. (3) Worn door gaskets — a damaged or poorly sealing door gasket allows warm air to infiltrate constantly. (4) Refrigerant loss — a slow leak can gradually reduce cooling capacity before complete failure. When you call, report current internal temperature, setpoint, how long the unit has been off temperature, and whether the compressor is audibly running.